Privacy Policy

Last updated: October 12, 2025

1. Introduction

The purpose of this privacy policy is to inform website users and Naura Pilates customers about how their personal data is collected, used, and protected.

Naura Pilates is committed to respecting the privacy of its users in accordance with the General Data Protection Regulation (GDPR).

2. Data Controller

The data controller is:

Naura Pilates

Address: 10 Rue de Rivoli, 75004 Paris, France

Email address: naurapilates@outlook.com

3. Website Hosting

The website is hosted by the Shopify e-commerce platform.

4. Data Collected

Naura Pilates may collect the following data:

a) Identification Data


First name and last name

Email address

Phone number

Postal address

b) Order Data


Billing information

Purchase history

Order details

c) Browsing Data


IP address

Browser type

Pages viewed

Data via cookies

5. Purposes of Collection

Personal data is collected to:


Process and manage orders

Ensure product delivery

Manage customer relationships

Respond to requests (contact, customer service)

Improve user experience

Send commercial communications (with consent)

6. Legal Basis

Processing is based on:


The performance of a contract (order)

Consent (cookies, marketing)

Legitimate interest (service improvement)

7. Retention Period

Data is retained:


Customer data: up to 5 years after the last interaction

Billing data: 10 years (legal obligation)

Marketing data: until consent is withdrawn

8. Data Sharing

Data may be transmitted to the following service providers:


E-commerce platform: Shopify

Secure payment: PayPal and Stripe

Traffic analysis: Google Analytics

Carriers for delivery

Naura Pilates never sells personal data.

9. Data Security

Naura Pilates implements all necessary measures to protect data against:


Unauthorized access

Loss

Alteration

10. User Rights

In accordance with the GDPR, you have the following rights:


Right of access

Right of rectification

Right of erasure

Right to object

Right to restriction of processing

Right to data portability

To exercise these rights, please contact:

📧 naurapilates@outlook.com

11. Cookies

The website uses cookies to:


Ensure the proper functioning of the site (via Shopify)

Measure audience (via Google Analytics)

Facilitate secure payments

A cookie management banner allows the user to accept or refuse all or part of the cookies.

12. Modifications

Naura Pilates reserves the right to modify this policy at any time.

The applicable version is the one in force on the date of consultation.

13. Contact

For any questions regarding this policy:

📧 naurapilates@outlook.com